Caption Companion - Speech Recognition Updates

Last updated on Aug 25, 2026

If your device shipped with Wi-Fi connectivity disabled per your request, updates can be loaded onto Caption Companion via a thumb drive by following these steps below. Be sure to request your device's unique PIN code before proceeding.

1) Click Download button above and save .apkm file onto a thumb drive that can plug into Caption Companion (tablet has a USB Type-C port)

2) Power on Caption Companion and ensure screen is unlocked and awake

3) Plug thumb drive into Caption Companion

4) Swipe down from top of screen and tap "USB storage added" then tap "Open"

5) Put in your device's unique PIN code you were given (PIN code screen appears several times throughout this process)

6) Select the .apkm file that was just downloaded

7) Tap the orange "Install app" at bottom (correct boxes are already checked)

8) Tap "Update"

9) App installed! You can now tap "Close"

10) At final PIN code screen, no need to put in PIN; simply swipe in from either edge to go back to home screen

Swipe down from top of screen, tap "USB storage added" then tap "Unmount" before removing thumb drive

Send us an email

support@captioncompanion.com